When returning a product for repair or replacement, does the buyer need to pay for shipping?
The damage caused by quality problems can be refunded without obligation within 60 days from the date of order. If it is within 1 year, then it can be replaced without return.
Also in Warranty & Maintenance
How long is the shelf life of pod and disposable device?
The shelf life of the pod is 1 year only when it is stored correctly and unopened. It is recommended to finish it within 15 days after opening to maintain the best taste.