RELX Infinity Device
RELX Essential Device
Infinity Charging Case

How to Buy Authentic Vape Products Online at RELX Website

October 13, 2022

Many things can hinder you from buying RELX devices and pods at the closest vape store. The stocks may be unavailable, or you want to spend a restful day at home. Lucky for you, the RELX website is only one click away. You can shop easily and discover interesting facts about RELX products and the vape community.   

Here’s a quick guide to navigate the site and conveniently buy what you need — without stress — from the confines of your own home.  

Shop at RELX Website 

You can access all of RELX’s new and available products by hovering over the Shop option. There’s a drop-down menu showing the RELX Infinity and Essential devices, RELX Artisan, RELX pods, and RELX accessories you can choose from.   

From there, all you need to do is click on which category you’d like to purchase from and add the product to your cart. Remember to sign up for an account on the website to make the checkout process from the RELX store easier.  


This section is under the RELX Support tab and is included in the guide to help you with inquiries you may have regarding anything RELX-related. Questions such as how long does a RELX pod last, can the RELX device and pod be taken on a flight, or what is the best way to store the RELX device are a few of the many questions answered on the page.  

You’ll also find solutions regarding shipping and receiving, payment and safety, as well as warranty and maintenance. It’s easy to navigate with the search bar at the top of the page. If your question is not covered in the FAQ, feel free to green chat icon, and the support team will answer your inquiries. 


Another important section under the RELX Support tab is Warranty. This bit gives you information regarding your RELX product warranty and refund policy. FYI, RELX pods currently have a warranty of 18 months from the date of manufacture, while the RELX lines and accessories have warranties of 12 months from the date of purchase.  

This page also lists the invalid claims, the procedure for filing a warranty claim, the refund policy, and the terms. 


This is the last page of importance in the Support section, as authenticity is vital to the brand and users. As many other vapes and pods enter the market, some vapers unknowingly have purchased unauthorized RELX products, especially the pods. 

If you have just purchased a RELX product from a vape store or feel like something is off with the product, you can use this page to check the authenticity by entering the 14-digit code or the QR code on the packaging. It’ll only take a few seconds, and you’ll find some peace of mind. 

Vape Knowledge  

The Newsroom tab is where you’ll find the RELX blog to learn more about the vape-scape, named Vape Knowledge, on the site.   

The page contains helpful content about RELX products and vaping in general. So if you don’t find all your answers in the FAQ section of the RELX website, sifting through the blog will be another recommendation. The articles are informative with how-to guides, listicles, news, and fun yet relatable topics.   

Refer a Friend  

Want to get a special promo? This tab is where it’s at! For every referral you give, you’ll receive one free pod, while your friend will get 750 off on the RELX Infinity device and two RELX Pod Pros.  

There’s no better way to start your #nosmoke journey than doing it with a friend with the same goals. But remember, your friend must be a first-time customer of to be eligible for this discount.  

Store Locator  

This will come in handy if you’re out and about. Scroll down to the bottom of the site, and you’ll find the Store Locator menu. Wherever you are in the country, a RELX official store or reseller will be near you. 

By typing your location in the search box, you’ll be able to browse through all the options in close proximity. The next thing to do is decide where to purchase your RELX products. The stores in green are official partners of RELX, which means the product quality and authenticity are guaranteed.  

If you need more information on your vape gears or purchase some RELX goods online, go to the RELX website. It’s the most reliable source for all your vape problems.

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