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Why hasn't my order been delivered in one day?

August 17, 2021

1. Maybe you're not in cities Makati, Pasay, Mandaluyong or Manila, because we can only deliver goods in 24 hours in these limited areas.

2. Maybe we can only deliver goods the next day.

3. Maybe you order on Sunday, because we can only deliver from Monday to Saturday.




Also in Shipping & Receiving

What is Same/Next Day Delivery?

August 17, 2021

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Where do you ship the products?

March 11, 2020

Philippines.

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What should I do if my tracking number has not been updated for a long time?

March 11, 2020

For the specific logistics status, please enter the logistics order number you received at www.relxnow.com/pages/track-order for the query. If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to support@relxintl.com to help you deal with it. Our customer service will reply to your email within 24hrs. 

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